Recovery and error history
Inspect unresolved problems, follow the real recovery action and share redacted details.
On this page
Find the affected work
Open the app's recent issues or SettingsDiagnosticsError history. Start with unresolved issues. Use the device, code, status and date filters to locate the failure. Expand an issue for its details and saved occurrence history.
These records are captured on this client, rather than collected from every host. App-only viewers see only issues authorized for their shared apps.
Use the recovery guidance
Read what failed, which computer or project is affected, and the suggested next step. Retry, reconnect or restart through the owning feature when appropriate. A guidance link explains the action; opening it does not perform a repair.
Mark resolved or dismissed only after reviewing the issue. Reopen a record when needed. Clearing history removes the record; it does not fix the underlying problem.
Share useful details
Use Copy redacted details or the redacted history copy. Review the result for private information before sending it. Include the affected version/device, connection path and steps from reporting problems.
Look up a visible code in Diagnostic codes, or follow the matching troubleshooting guide.